FAQ

Frequently Asked Questions (FAQ)

Getting Started

DymeGiftCards.com is an online marketplace where you can buy gift cards at a discount from over 600 popular brands. And as with all Dyme products, each gift card purchased helps support building renewable energy in our local communities at no extra cost to you.

We make each gift card cost you less directly at checkout—what we call instant cashback. You don’t need to clip coupons or wait for rebates.

Yes, you need to create an account and be a Dyme member to be able to receive our special member only rates.

Dyme Travel customer support Instant Cashback / Discounts

It’s your discount applied immediately at checkout when you buy the gift card. For example, a $100 value card may only cost you $92 with Instant Cashback.

You’ll see the discounted price at checkout. There’s no extra step required and you only pay the amount after Instant Cashback

No. The discount is automatic —no points, codes, or rebates to track.

How It Works

Browse by brand or category, select a card, choose the value, and check out securely.

You’ll receive your gift card by email, usually within minutes. Some orders may take slightly longer depending on brand secu

Most cards are valid both online and in-store. Brand-specific terms will be shown before purchase.

Payment & Security

We accept major credit and debit cards. Some prepaid cards may not work depending on your bank.

Yes. We use encrypted, PCI-compliant payment processors to keep your information secure.

No. You only pay the discounted card price you see—no extra fees

Using Your Gift Card

Each card includes redemption instructions—usually a code you enter online or scan in-store.

It depends on each site and store – check the brand’s redemption terms.

Yes. Most stores allow you to stack gift cards with coupons and sales. Check T&Cs carefully.

Sustainability Impact

With every sale we are paid a small commission by the merchant. A portion of our profits goes to support solar energy projects in communities across the U.S.

We support rooftop and community solar projects that lower electricity costs for schools, hospitals and local communities. These projects create local jobs upfront and the savings from cheaper electricity help fund new jobs or important projects. For example, solar at a school in Indiana will help save over a million dollars over the life of the panels, money that can be used to hire more teachers and provide students with supplies.

We calculate the carbon savings from the projects supported by purchases on our site. You can learn more on our Impact page.

Account & Settings

Click “Sign Up” at the top of the site.

Use the “Forgot Password” link on the login page.

Are These Resell Gift Cards?

No, these are not second hand or resold gift cards. All our gift cards are sourced directly from brands or authorized distributors. These are not resold cards from individuals

We partner with major distributors and brand networks to provide secure, verified digital gift cards.

Using Gift Cards for myself?

Yes. Many people use our gift cards to save money on everyday spending—groceries, travel, clothes, gas, and more

Buy a gift card just before making a purchase you already planned—online or in-store—and get an instant discount on the total. Then pay for your purchase with the merchant. Most merchants will allow you to use a gift card plus cash or a credit card for the price is higher than your gift card value.

We love rewards! Buy your gift card from Dyme – you’ll get cashback from your card, instant cashback from Dyme on the gift card plus if you have coupons or special event sales at a merchant, save even more. Each merchant and card is different, so do read the T&Cs carefully

Brands & Categories

Over 600 brands including Amazon, Delta, Nike, Uber, Macy’s, Whole Foods, and mor

Yes. You can browse by categories like Food & Drink, Travel, Beauty, and more.

Most cards are for U.S. use only. If a card is valid internationally, it will be listed in the card details.

Delivery & Access

All cards are delivered digitally to your email address.

Most are delivered within 5 minutes. Some may take longer based on the brand’s fraud protection.

If you create an account, all your orders will be saved in your dashboard.

Returns, Refunds & Troubleshooting

All sales are final and we can’t process returns once the card is purchased.

Contact our support team. We will work to resolve any issue quickly.

Reach us at support@runa.io or hello@dyme.earth

For Businesses

Yes. We offer bulk buying options for employee perks, customer rewards, or events.

Yes. It’s a great way to offer savings while supporting sustainability goals.

We offer custom solutions for businesses with regular needs. Contact us for access.

Customer Support

Include your order number, the brand name, and a short description of the issue so we can help quickly.

Need Help?

Email

Email us for more questions.

hello@dyme.earth